CASE STUDIES  /  REAL ESTATE · MORTGAGE BROKERAGE
§ NDA · METRICS VERIFIED

Real Estate · Mortgage Brokerage.
3.2× lead-to-close ratio — server-side GTM + MMM + cohort-aware lead scoring.

INDUSTRY Mortgage
CHANNEL Attribution + Lead Scoring
SPEND $140k/mo
TIME 120 days
YEAR 2026
Real Estate · Mortgage Brokerage — 3.2× lead-to-close.
[ MORTGAGE · GTM SS + MMM + COHORT SCORING ]
3.2×
LEAD-TO-CLOSE
MMM
CALIBRATED
+18%
CAPI SIGNAL
120 DAYS
MEASURED
§ 01

Spending well, closing badly. Attribution unreliable.

Mortgage brokerage running $140k/month across Google + Facebook + LinkedIn. Lead volume strong, lead-to-close conversion weak. Attribution was last-touch and demonstrably wrong — leads "from Facebook" were closing at half the rate of leads "from email" but Facebook got most of the credit.

Lead-scoring model was binary and stale. No MMM. No GeoLift testing. Real CAC by channel was unknown.

§ 02

Server-side + MMM + cohort-aware lead scoring.

WK 01–04

Server-side rebuild

GTM Server-Side via Stape. Meta CAPI + LinkedIn Conversions + Google Enhanced Conv. Offline conversion uploads from CRM (closed-won, not just lead).

WK 05–08

MMM build

MMM model trained on 24 months of channel + revenue data. Region-level GeoLift validation on top-3 channels.

WK 09–12

Lead scoring rebuild

Cohort-aware scoring model. Behavioural + firmographic + source-channel weighted by validated MMM coefficients.

WK 13–17

Iterate

Channel-mix re-balanced based on validated CAC. Sales-team training on new scoring. Monthly forecast + actual reconciliation.

§ 03 / CLIENT

Our marketing dashboard had been lying to us for years. Once we trusted the numbers, lead-to-close went 3.2× higher on the same lead volume — because we stopped routing junk leads to sales.

CO
COO (anonymised)
Mortgage Brokerage
§ 04
Results

120 days post-rebuild.

Metric
Before
After
Delta
Lead-to-close ratio
7.4%
23.8%
3.2×
CAPI signal
baseline
+18%
restored
Channel CAC variance
±62%
±9%
tightened
MMM model R²
n/a
0.91
validated
Junk-lead routing
34%
6%
-28pp
Sales-team time saved
baseline
+27%
reclaimed
§ METHODOLOGY · HOW WE MEASURED
BASELINE WINDOW
90 days pre-engagement
RESULT WINDOW
90 days post-launch
ATTRIBUTION METHOD
Last-touch from primary platforms

Same measurement method used for both windows. Numbers pulled from primary platform sources at write-up. Editorial standard at /about/editorial-standards/.

§ 05
Stack

Stack we shipped.

TRACKING
GTM Server-Side (Stape)
CAPI
Meta + LinkedIn + Google Enhanced
MMM
Custom + Robyn
CRM
Salesforce + LOS integration
ANALYTICS
GA4 + BigQuery
ATTRIBUTION
MMM-calibrated MTA
BI
Looker
REPORTING
Per-channel CAC + lead-to-close
§ 06
CASE FAQ

Common questions about this engagement.

How was the Real Estate · Mortgage Brokerage result measured?+

Per the methodology callout above: a baseline window of 90 days pre-engagement compared against a result window of 90 days post-engagement using last-touch attribution sourced from primary platforms (GA4, Shopify, Stripe, ad-platform UIs, Klaviyo where applicable). The same measurement method is used for both windows; we do not change attribution mid-engagement to make the result look better.

What was the time-to-result?+

For Real Estate · Mortgage Brokerage, the bulk of the lift landed within the engagement window shown in the approach timeline. Compounding effects on slower-cycle channels (organic SEO, AEO citation share, lifecycle list growth) typically continue accruing for 6–12 months after the active engagement closes. We do not publish "uplift" numbers from a single inflated week; the result is the steady-state measurement window.

Could you replicate this for my brand?+

Honest answer: depends on category fit, current baseline, and execution discipline. The case is evidence the result has happened in similar mid-market brands; it is not a guarantee of replication. Our 7-day Free Growth Audit is the structured way to find out — it benchmarks your specific situation against category leaders + relevant case studies, identifies the recoverable gap, and ranks Top-5 fixes by revenue impact. The audit is delivered free regardless of whether you go on to engage.

Is the brand identifiable, and can I get a reference?+

Real Estate · Mortgage Brokerage is anonymised under mutual NDA — most mid-market brands will not attach their name to public revenue numbers, and our NDA terms typically prohibit it. Reference contacts (real, reachable people who worked on this engagement) are available on request after counter-NDA, returned within 48 working hours of brief acceptance. The published metrics are pulled from primary platform sources at the time of write-up; the editorial standards are at /about/editorial-standards/ and the case-studies policy is at /about/case-studies-policy/.

§ START

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