CASE STUDIES  /  HEALTHTECH · WELLNESS
§ NDA · METRICS VERIFIED

HealthTech · Wellness.
Email 8% → 31% of revenue — lifecycle + evidence content.

INDUSTRY Wellness
CHANNEL Email + AEO
SCOPE 28 flows + 40 pages
TIME 6 months
YEAR 2026
HealthTech · Wellness — 8% → 31% email of revenue.
[ WELLNESS · LIFECYCLE + EVIDENCE-TAGGED ]
8% → 31%
EMAIL OF REV
28
LIFECYCLE FLOWS
7/12
PERPLEXITY HEALTH CITATIONS
6 MO
MEASURED
§ 01

Email under-built, content uncited, claims uncompliant.

Wellness DTC brand with strong product, light email lifecycle (8 flows), and uncited claims content that flirted with FDA-marketing-language risk. Email at 8% of revenue. AI-engine presence on health prompts was zero.

The buyer journey involved long research phases. Buyers researched ingredients on Perplexity, returned weeks later via email reminders, then purchased. The lifecycle wasn't built for that journey; the content wasn't structured to be cited during research.

§ 02

Lifecycle build + evidence-tagged content + AEO.

WK 01–04

Compliance + audit

Marketing-claims compliance audit (FDA-marketing language exposure quantified). Klaviyo lifecycle gap analysis. AEO baseline.

WK 05–10

Lifecycle build

28-flow Klaviyo build with research-phase nurture (ingredient education, comparison content, citation pairing).

WK 11–16

Evidence content + schema

Top 40 pages restructured with evidence-tagged claims, peer-reviewed citations, clinician-attributed authorship, full schema graph.

WK 17–24

AEO + iterate

AthenaHQ + manual citation tracking. Quarterly research piece on ingredient efficacy. Cohort + LTV analysis on research-phase nurture cohort.

§ 03 / CLIENT

We were treating email like a campaign tool and content like SEO bait. Lifecycle + evidence content + AEO turned both into compounding assets. Email's now 31% of revenue and Perplexity is sending us pre-qualified buyers.

F
Founder (anonymised)
Wellness DTC
§ 04
Results

6 months post-rebuild.

Metric
Before
After
Delta
Email % of revenue
8%
31%
+23pp
Lifecycle flows
8
28
+20
Perplexity Health citations
0
7/12
step
Compliance-flagged copy
~22
0
cleared
Research-phase nurture cohort
n/a
+44%
LTV lift
ChatGPT mentions
~0
19/mo
step
§ METHODOLOGY · HOW WE MEASURED
BASELINE WINDOW
90 days pre-engagement
RESULT WINDOW
90 days post-launch
ATTRIBUTION METHOD
Last-touch from primary platforms

Same measurement method used for both windows. Numbers pulled from primary platform sources at write-up. Editorial standard at /about/editorial-standards/.

§ 05
Stack

Stack we shipped.

ESP
Klaviyo
SMS
Klaviyo SMS
SCHEMA
Article + Person + FAQ
MONITORING
AthenaHQ + manual
CRM
HubSpot Health
ANALYTICS
GA4 + Looker
ATTRIBUTION
MTA hybrid
REPORTING
Per-flow LTV
§ 06
CASE FAQ

Common questions about this engagement.

How was the HealthTech · Wellness result measured?+

Per the methodology callout above: a baseline window of 90 days pre-engagement compared against a result window of 90 days post-engagement using last-touch attribution sourced from primary platforms (GA4, Shopify, Stripe, ad-platform UIs, Klaviyo where applicable). The same measurement method is used for both windows; we do not change attribution mid-engagement to make the result look better.

What was the time-to-result?+

For HealthTech · Wellness, the bulk of the lift landed within the engagement window shown in the approach timeline. Compounding effects on slower-cycle channels (organic SEO, AEO citation share, lifecycle list growth) typically continue accruing for 6–12 months after the active engagement closes. We do not publish "uplift" numbers from a single inflated week; the result is the steady-state measurement window.

Could you replicate this for my brand?+

Honest answer: depends on category fit, current baseline, and execution discipline. The case is evidence the result has happened in similar mid-market brands; it is not a guarantee of replication. Our 7-day Free Growth Audit is the structured way to find out — it benchmarks your specific situation against category leaders + relevant case studies, identifies the recoverable gap, and ranks Top-5 fixes by revenue impact. The audit is delivered free regardless of whether you go on to engage.

Is the brand identifiable, and can I get a reference?+

HealthTech · Wellness is anonymised under mutual NDA — most mid-market brands will not attach their name to public revenue numbers, and our NDA terms typically prohibit it. Reference contacts (real, reachable people who worked on this engagement) are available on request after counter-NDA, returned within 48 working hours of brief acceptance. The published metrics are pulled from primary platform sources at the time of write-up; the editorial standards are at /about/editorial-standards/ and the case-studies policy is at /about/case-studies-policy/.

§ START

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